【壹週刊】休旅車打滑又撞爛 可以求償嗎 - 汽車
By Rae
at 2017-02-16T08:05
at 2017-02-16T08:05
Table of Contents
蘋果日報
http://tinyurl.com/hvtmue8
【 壹週刊】休旅車打滑又撞爛 可以求償嗎
2017年02月16日06:25
苗栗劉先生在去年9月下旬清晨的大雨天,駕駛TOYOTA RAV4第3代的休旅車,行駛中二高苑
裡往裡往大甲路段,準備去找友人。「我習慣用定速開車,一上車就設定時速105到115公
里。車子直直開了幾百公尺後,突然向左撇,就踩住煞車,緊拉著方向盤,卻拉不回來,
車子整個旋轉了一圈,撞上了護欄才停住,安全氣囊也爆開。」他並提供行車紀錄器影片
,說明事發經過。
那時他在車上聞到燒焦味,不知道是氣囊爆開後的味道,以為車要爆炸了,又打不開車門
,非常害怕,經抵達案發地的高速公路警察敲破車窗,才被救出車外。而車頭整個撞毀,
劉先生便先將愛車拖至認識的保養廠瞭解情況,多天後就將車子送至原廠。他說:「先前
父親在雨天開車時,打滑過二次,這次還差點撞到沒命,把我嚇到了,而且這個的第4代有
加防滑系統,第3代卻沒有,令人不禁懷疑車子的設計有問題?」
由於劉先生認為修車費高達60萬元,不考慮再修,便向TOYOTA總公司及桃苗汽車經銷商提
議,可否賣舊車折抵購新車。「經銷商專員有回電說公司應該不會接受,但會再詢問公司
看看。等待回覆時,卻收到經銷商存證信函說我把車棄置車廠,避不出面,3天內不移走的
話,就要收我3個月的營業損失。這是莫須有的指控,難道這就是TOYOTA的服務嗎?」劉先
生怒說。
車商說無異常
記者調查,該車是3年前以96萬元購入,行駛里程數約16萬公里。事故發生當天是馬勒卡颱
風過境的1天後,風勢、雨勢仍大。而車主說開車時的精神狀況良好,沒有睡著。
TOYOTA和泰汽車公關則說,經儀器檢測,該車的胎壓胎紋正常,零組件部分無任何異常,
但撞擊前有踩油門加速,時速從120超速到141公里,非車主說的定速狀態,而且客服收到
車主反映時,有聽車主說經過一灘水。
由於經銷商認為車輛並無問題,已回覆車主無法提供優惠,並曾多次電話通知取車,因為
車主遲遲不取車,才發存證信函。至於第3代與4代之間的防滑設計差異,會再向車主說明
。
但劉先生反駁說,他並未接到取車的電話通知,而且從影片時間及電桿之間的距離來測量
速度,可以證明打滑前他未超速。由於客服說會爭取折扣,讓他感到車商處理的誠意,他
才會一直等待,卻沒人告訴他結果,而是收到存證信函。
打滑時要鎮靜
台灣區汽車修理公會總幹事高景崇說,該案恐怕還是需要鑑定,較易釐責。而通常車主開
車會打滑,是在緊急煞車,車子的胎壓不夠、胎紋過薄,或者是行駛在易滑的水泥路面等
不佳道路條件時,才易出現。
他另提醒民眾發生時儘量保持鎮靜,並緊握方向盤,鬆開油門,還可試圖用點煞方式,踩
一些些煞車,不要踩死,將車子拉回及減緩失控的速度。(撰文:李蕙璇)
http://i.imgur.com/UIfjy3p.jpg
劉先生說他與車商代表說了數通電話,都沒聽對方催他取車,卻寄存證信函給他說,他避
不出面。(湯興漢攝)
http://i.imgur.com/ZwZQzdP.jpg
劉先生說他定速開車,卻突然打滑,造成他的車子失控撞上護欄。(劉先生提供)
--
吐槽點太多
大雨天開著沒有循跡防滑的rav4開定速
壓到積水打滑 踩煞車可能又重了點
雖然不喜歡TOYOTA 但這根本車主問題比較大是要求償殺毀??
--
http://tinyurl.com/hvtmue8
【 壹週刊】休旅車打滑又撞爛 可以求償嗎
2017年02月16日06:25
苗栗劉先生在去年9月下旬清晨的大雨天,駕駛TOYOTA RAV4第3代的休旅車,行駛中二高苑
裡往裡往大甲路段,準備去找友人。「我習慣用定速開車,一上車就設定時速105到115公
里。車子直直開了幾百公尺後,突然向左撇,就踩住煞車,緊拉著方向盤,卻拉不回來,
車子整個旋轉了一圈,撞上了護欄才停住,安全氣囊也爆開。」他並提供行車紀錄器影片
,說明事發經過。
那時他在車上聞到燒焦味,不知道是氣囊爆開後的味道,以為車要爆炸了,又打不開車門
,非常害怕,經抵達案發地的高速公路警察敲破車窗,才被救出車外。而車頭整個撞毀,
劉先生便先將愛車拖至認識的保養廠瞭解情況,多天後就將車子送至原廠。他說:「先前
父親在雨天開車時,打滑過二次,這次還差點撞到沒命,把我嚇到了,而且這個的第4代有
加防滑系統,第3代卻沒有,令人不禁懷疑車子的設計有問題?」
由於劉先生認為修車費高達60萬元,不考慮再修,便向TOYOTA總公司及桃苗汽車經銷商提
議,可否賣舊車折抵購新車。「經銷商專員有回電說公司應該不會接受,但會再詢問公司
看看。等待回覆時,卻收到經銷商存證信函說我把車棄置車廠,避不出面,3天內不移走的
話,就要收我3個月的營業損失。這是莫須有的指控,難道這就是TOYOTA的服務嗎?」劉先
生怒說。
車商說無異常
記者調查,該車是3年前以96萬元購入,行駛里程數約16萬公里。事故發生當天是馬勒卡颱
風過境的1天後,風勢、雨勢仍大。而車主說開車時的精神狀況良好,沒有睡著。
TOYOTA和泰汽車公關則說,經儀器檢測,該車的胎壓胎紋正常,零組件部分無任何異常,
但撞擊前有踩油門加速,時速從120超速到141公里,非車主說的定速狀態,而且客服收到
車主反映時,有聽車主說經過一灘水。
由於經銷商認為車輛並無問題,已回覆車主無法提供優惠,並曾多次電話通知取車,因為
車主遲遲不取車,才發存證信函。至於第3代與4代之間的防滑設計差異,會再向車主說明
。
但劉先生反駁說,他並未接到取車的電話通知,而且從影片時間及電桿之間的距離來測量
速度,可以證明打滑前他未超速。由於客服說會爭取折扣,讓他感到車商處理的誠意,他
才會一直等待,卻沒人告訴他結果,而是收到存證信函。
打滑時要鎮靜
台灣區汽車修理公會總幹事高景崇說,該案恐怕還是需要鑑定,較易釐責。而通常車主開
車會打滑,是在緊急煞車,車子的胎壓不夠、胎紋過薄,或者是行駛在易滑的水泥路面等
不佳道路條件時,才易出現。
他另提醒民眾發生時儘量保持鎮靜,並緊握方向盤,鬆開油門,還可試圖用點煞方式,踩
一些些煞車,不要踩死,將車子拉回及減緩失控的速度。(撰文:李蕙璇)
http://i.imgur.com/UIfjy3p.jpg
劉先生說他與車商代表說了數通電話,都沒聽對方催他取車,卻寄存證信函給他說,他避
不出面。(湯興漢攝)
http://i.imgur.com/ZwZQzdP.jpg
劉先生說他定速開車,卻突然打滑,造成他的車子失控撞上護欄。(劉先生提供)
--
吐槽點太多
大雨天開著沒有循跡防滑的rav4開定速
壓到積水打滑 踩煞車可能又重了點
雖然不喜歡TOYOTA 但這根本車主問題比較大是要求償殺毀??
--
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